A Note Before You Begin

This toolkit is not a substitute for professional support. If you are struggling, a counsellor, psychologist, grief therapist, or trusted mental health professional will always be the stronger option. This handbook may work best alongside that kind of support — not instead of it.

If you need to talk to someone right now, please go to the support resources section at the bottom of this page.

Your privacy: Everything you write in this toolkit is saved on your device only. Nothing is sent anywhere. No account is required. Your words are yours.

Introduction

Grief Navigator

Of all that humans experience, and particularly emotions, grief would be one of the most complex and difficult to not only understand but accept and deal with. We all experience it, at different times of our lives, for different reasons and in often vastly different ways.

As with most things, our knowledge and understanding has increased over time — knowledge moreso than understanding regarding grief, I think — but in that process, a lot of misinformation and erroneous "solutions" have become embedded.

My first experience of grief that I recall was when I was about 12, and it was mixed and stirred and shaken with other emotions caused by other events. My younger brother died after an 18-month illness.

At the time, understanding and support was limited. We lived in a rural area, so the closest thing to counselling was a local church pastor. For a young boy experiencing a maelstrom of conflicting emotions and lacking the ability to express them and the trust in anyone to even try, it was traumatizing.

It took me the better part of 30 years to learn about what I was experiencing, made more difficult through a number of other losses, interspersed with off-and-on counselling sessions with different providers.

Of all that, there are a few key things I've come to understand: some I learnt quickly, some I did not:

  1. Emotions are something we experience — they are not us and do not define us unless we allow them to.
  2. People may be there to help, but we are the ones who have to do the work.
  3. Emotions are complex and our society dislikes complexity; emotions do not care what society expects.
  4. Patience and understanding are not things we reserve for other people. We owe them to ourselves, as well.

Now, at this stage of my journey — and it is a journey — while I am experiencing another significant loss, I am creating the Grief Navigator Toolkit. I hope, if you have need of it, you gain from it, and it helps make your journey a little easier and a lot more understandable.

— Ben

Before Anything Else

It doesn't get easier.

You will hear, at some point, that it gets easier. People mean well when they say it. They want you to have a horizon, a date by which this stops hurting the way it hurts right now.

It doesn't get easier. It changes shape. You get stronger around it, more practiced at carrying it, better at knowing when it's coming for you — but the loss itself doesn't shrink. Anyone who tells you otherwise is offering comfort, not truth, and you deserve to know the difference.

There is no stage you pass through and come out the other side of. No five steps, no checklist, no order of operations that ends in acceptance and stays there. You may feel something close to peace on a Tuesday and be flattened by a smell, a song, an anniversary you forgot was coming, the following week. This is grief.

This isn't despair dressed up as honesty. When a tree is wounded, the bark grows over and around the damage, and the tree gets bigger for it. But peel that bark back, and the wound is still there underneath — smaller, maybe, but never gone. We heal the same way. We grow around our wounds, not over them. People carry grief and still build things, still laugh, still love again — not because the loss got smaller, but because they got bigger around it. That's the work this handbook is for: not getting over it, but learning to live alongside it — alongside, because grief sits separate from you, not inside you as some flaw to fix. You carry it next to you. You don't dissolve into it, and it doesn't dissolve into you.

So this won't tell you how to get past your grief, because there is no past it to get to. What it will do is give you a clearer map of what you're actually dealing with — what grief is, what it isn't, and some tools that may help you carry it — without the shortcuts everyone keeps promising you.

There aren't any. There never were. You're not doing this wrong.

What We Mean by Loss

Loss is not only death.

This handbook talks about grief. And when most people hear that word, they think of death — the loss of a person, sudden or slow, expected or not.

Death is loss. But loss is not only death.

You can grieve a relationship that ended — not because anyone died, but because something real and significant is gone, and the shape of your life has changed around the absence of it. You can grieve a job, a career, an identity built around work that no longer exists. You can grieve a home — a place that held a version of you, left behind in a relocation that was chosen or forced or somewhere in between.

You can grieve a friendship that dissolved quietly, without a clear ending. A future you'd imagined that turned out not to be coming. A version of yourself — the self before an illness, before a diagnosis, before something shifted that can't be shifted back. A country. A language. A community. A sense of safety that used to be there and isn't anymore.

None of these are lesser losses because nobody died. The grief they produce is real grief — the same ache, the same complexity, the same absence of shortcuts. And yet people experiencing these losses are often told, implicitly or directly, that they don't quite qualify — that grief is reserved for something more final, more visible, more universally recognised as tragic.

It isn't. Loss is loss. If something mattered to you, and it's gone, you're allowed to grieve it. The size of the loss isn't measured by whether someone else would have cried at it. It's measured by what it meant to you.

This handbook is for all of it.

On Feeling It Out Loud

You're allowed to cry.

You're allowed to cry. You're allowed to yell, scream, curl up on the floor and stay there a while. Whatever your body needs to do with this, it's allowed to do it. Just not at anyone — your grief is yours to feel, not a weapon to put on someone else.

And you don't owe anyone an apology for any of it. Not for crying at the wrong moment, not for laughing at the wrong moment, not for going quiet when people expected words. You're feeling something real. That doesn't need a justification, an explanation, or a "sorry."

One thing, though, while we're here: feeling something isn't the same as it excusing everything you do because of it. Your grief is allowed to be loud, messy, however it needs to be — but it's not a crutch, and it's not a pass to hurt the people around you. Feel it fully. Just don't let it do your harm for you.

Exercise

Letting It Out, Safely

This isn't about calming down. Some days you don't need to be calm — you need to let something enormous move through you and out, without anyone getting hurt in the process, including you.

1. Find your container.

Somewhere safe — a room with a door, a pillow you don't mind shouting into, anywhere you can be loud, messy, or still, without an audience, without having to manage anyone else's reaction to yours.

2. Give it a body, not just a voice.

Strong feelings often want to move. Let them. Punch a pillow. Stamp your feet. Wring a towel. Pace. Shake. If sound wants to come with it — yell, groan, cry — let it out. None of this needs to look graceful.

3. Put a little time around it.

Five minutes. Ten. Set a timer — not to cut the feeling short, but so you're not white-knuckling "when does this end." Push much past that, and it can stop being release and start being something you lean on instead — worth noticing the difference.

4. If you feel the need to continue, write it down.

Switch from physical to intellectual — let the page carry what the body's already moved through. Unfiltered, no audience, no editing. Keep it, tear it up, whatever fits. The writing did its job either way.

5. Check in with yourself, not a verdict.

No grading this. Not "did I do that right," just "how's my body now compared to before." There's no pass or fail. And if you're feeling tired afterward — that's natural too.

All of this is for you to feel something through, not at someone. If anger wants a target, the pillow's a better one than a person.

If this exercise brought up something bigger than expected, that's worth taking to a professional.

How do I feel after?

Saved

The Stages That Aren't

The list was never meant to be a list.

Somewhere along the way, you were probably handed a list. Denial. Anger. Bargaining. Depression. Acceptance. Five neat stops on a road, in order, with acceptance waiting at the end like a finish line. If you've felt something out of sequence — acceptance on a Tuesday, fury again on a Thursday — you may have quietly wondered what's wrong with you.

Nothing is wrong with you. The list was never intended to be a list — not a sequence to work through, not a set of boxes to tick, not a measure of where you're supposed to be. It was an observation, not an instruction manual. Somewhere along the way, it was misinterpreted.

Those five stages came from Elisabeth Kübler-Ross in 1969, describing people who were dying, not the people left behind. Decades later, the model got handed to grief instead — and somewhere in that handoff, a description became a checklist. Here's what you must feel, in this order, or you're doing it wrong. Even Kübler-Ross pushed back on that reading. It didn't stick. The flattened version was easier to print on a poster.

The truth, as far as anyone's actually been able to pin down, looks less like a staircase and more like weather. Researchers who study this describe it as a kind of back-and-forth: some days facing the loss head-on, other days turned toward the business of living. Neither direction is more "correct." You move between them, sometimes within the same hour, for as long as you need to.

The Five, Reframed

These five feelings show up. You'll probably experience all of them, more than once each. What's false isn't the feelings — it's the order, and the idea that there's a last one.

Denial

Not a stage you leave behind — a restoration-oriented response. Some days your mind needs the loss to not be fully real yet, just long enough to get through the day. That's not failure to accept. It's your mind buying itself room to function. It can return months later on a random Wednesday, and neither is wrong. It often arrives bundled with relief — I can't believe she's actually gone and I'm relieved the suffering's over can be true in the same breath. Relief doesn't mean you wanted them gone.

Anger

At the illness, the accident, the person who left, the people who didn't help, sometimes at the person who died for daring to leave you here. It doesn't arrive once and resolve — it can resurface years later, triggered by something as small as a song. It rarely shows up alone; it travels with guilt almost every time. Both are allowed in the same moment. Neither cancels the other out.

Bargaining

The mind running its "what if" simulations. What if I'd called sooner. What if I'd said it differently the last time we spoke. This is love with nowhere left to go, reaching backward because it can't reach forward anymore. The guilt that often rides alongside it isn't evidence you did something wrong. It's evidence you loved someone enough to want a different ending.

Depression

The heaviness — just sitting in the missing, fully. Not a malfunction. Not the same as clinical depression, though the two can travel together. Just the cost of having loved someone, paid in full, for as long as it takes. It frequently sits with longing — not sadness alone, but a specific aching want for someone who isn't there to want.

Acceptance

The word that causes the most damage, because people hear it as "done." It isn't. It's a restoration-oriented phase — moments of re-engaging with life, rebuilding routines — and like every other phase, you move back into it and back out of it. Laughing again, loving again — and somewhere in there, a quiet thought: am I allowed to feel okay about this? Yes. Feeling steadier doesn't mean the loss mattered less. It means you grew around it, like the tree.

A note on the pairings above: they're examples, not a rulebook. Emotions don't need to be in opposition to show up together. None of these combinations are exclusive, or guaranteed, or the "correct" pairing for any stage. There was never a script to deviate from.

Exercise

The What-If Spiral

Draws on cognitive defusion techniques from Acceptance and Commitment Therapy (ACT). See A Liberated Mind by Steven Hayes.

The bargaining mind is a loyal one. It keeps going back to look for the moment where things could have gone differently. It means well. It's love with nowhere left to go, running the only search it knows how to run. This exercise isn't about stopping that — it's about giving it somewhere to go that doesn't leave you stranded in a loop.

1. Let it run — once, on paper.

Write down every "what if" that's been circling. Don't edit, don't soften, don't argue with yourself while you're writing. Just get them out of your head and onto the page where you can see them.

My what-ifs

2. Read them back. Then respond to each one.

Not a solution. Not a rebuttal. Just one of these — or your own version:

  • I don't know.
  • I couldn't have known.
  • I did what I could with what I had.
  • There's no answer to this one.

My responses

3. Put the page away.

The what-ifs will likely come back. That's okay. When they do: I already looked at that one.

The bargaining mind tends to dress itself up as logic — as if finding the right answer would undo the loss. It won't. The questions aren't really questions. They're grief, wearing the clothes of problem-solving. You don't have to solve them to be allowed to move.

If this exercise brought up something bigger than expected, that's worth taking to a professional.

Saved

More Than One at Once

Your insides don't take turns.

You may have noticed something already, reading the stages above: relief sitting next to devastation. Anger walking in step with guilt. Love showing up disguised as bargaining. None of those pairs cancelled each other out. Both were just true, at the same time, in the same body.

Nobody tends to mention this part. Most of what gets said about grief talks about it one feeling at a time — sad, then angry, then okay — as if your insides take turns. They don't. You can feel something close to peace and something close to wreckage in the same five minutes, sometimes the same breath, and there is nothing broken about that.

There's a difference worth knowing between two of many ways this can show up. Sometimes the feelings sit side by side, pulling in opposite directions — relief and devastation, each one fully itself, tugging at you separately. Other times they fuse into something else entirely — not relief plus sadness, but one feeling that's both at once, a single ache that doesn't split cleanly into parts.

If the weather metaphor captures how unpredictable grief is — when it hits, with no warning — this fused kind is better understood as a current. Not one storm overhead, but several currents running through you at once, at different depths, sometimes pulling in different directions, often barely touching each other. A current near the surface might be gentle — calm, even — while something far deeper runs fierce and cold, and you can feel both, fully, without one cancelling the other.

So if you're sitting with something that feels like two — or three — or more — things at once, you're not doing grief wrong. You're just feeling something that English, frankly, doesn't have great words for. That's not a flaw in you. It's a flaw in the language.

I am a river flooding. Anguish, anger, loss and understanding grind the rocks that is my heart, wearing it away to sand. I tell myself I am not this; this is what I am experiencing. But then I am pulled under again, only to resurface, coughing bloody emotion from congested lungs.

And no-one is there to pull me out. Friday 26 June, 6:31 PM

Exercise

Naming What It Stirs

Sometimes it's easier to find words for a feeling when you're not trying to name your own grief directly — looking at something else first, then noticing what it does in you, can open the door sideways.

1. Pick something that moves you.

A photo, a painting, a piece of music. Doesn't need to be about grief or loss. Just something with enough weight in it that you feel something when you sit with it.

2. Sit with it before naming anything.

Don't rush to label what you're feeling. Just notice it first — where it sits in your body, whether it's heavy or sharp or quiet.

3. Reach for one word. Then reach again.

Write the first word that comes. Then ask: is that exactly right, or only close? If it's only close, reach for a better one. "Sad" might actually be "wistful." "Bad" might be one of the borrowed words from the next section. There's no wrong answer here — only a more or less exact one.

4. Let it be more than one word.

If two feelings showed up together — name both. You're not choosing the "real" one. You're naming the blend.

5. Try it on your own grief, if you're ready.

Not "how am I," but "what, exactly, is this." Let yourself reach past "fine" or "okay" or "bad."

What I noticed

Saved

If this exercise brought up something bigger than expected, that's worth taking to a professional.

Exercise

Name What You're Carrying

Sometimes the feeling you're holding doesn't have a word yet — not in English, not in any language you know. That's not a gap in your feeling. It's a gap in the dictionary. This exercise is about closing it, just for you, just for now.

You don't need to produce a perfect word. You need to produce your word — something specific enough that if you read it back tomorrow, you'd recognise exactly what it was pointing at.

Way 1: Build It

Take two feelings you can already name and fuse them. Don't force elegance. Grief + relief might become griefief, or something that sounds wrong until it suddenly sounds exactly right. Write it down, then write one sentence defining it.

My fused word and its definition

Way 2: Anchor It

Describe the feeling in three elements:

  • Texture: Does it have a physical feeling? Can you feel it somewhere in your body — if so, where? Does it have a quality — weight, temperature, sharpness, something else?
  • Direction: Is it doing anything? Moving, sitting, pressing, something else entirely? Is it going somewhere, or trying to?
  • Cause: Is the feeling aimed at something — a person, a version of yourself, something you want or want back? Or does it not seem to have a target at all?

Texture · Direction · Cause

Way 3: Find the Image

Finish one of these, or write your own:

  • It feels like…
  • It's the same as the feeling when…
  • If it had a colour / texture / sound, it would be…
  • It's like holding…
  • It's the feeling in the room just after…

My image

Way 4: Use More Than One

These three ways aren't separate options — they work better together. Build a word, then anchor it, then find the image. Or start with the image and work backward. Or come up with your own way entirely. There is no method here that doesn't count.

Once You Have It

The name I've given it, and what it was pointing at

Saved

You've just done something most people never do: you've given a precise name to something real. That name belongs to you. Nobody else needs to understand it for it to be useful.

If this exercise brought up something bigger than expected, that's worth taking to a professional.

Words We Borrowed Because We Had To

English doesn't have the right word.

English has a word for almost everything except the thing you're feeling right now. That's not a flaw in you — it's a gap in the language, and other languages have already filled it. Borrowing their words isn't cheating. It's just using the right tool.

Saudade (Portuguese) — a longing for someone or something gone, that you know won't fully return, held with tenderness rather than panic. Closer to "the love that's left over" than to sadness.
Hiraeth (Welsh) — homesickness fused with grief for something departed — not just missing a place, but missing a version of life that existed before the loss.
Sehnsucht (German) — a yearning that's almost sweeter than having the thing itself would be. Strange, but real: missing someone can carry its own particular ache that's worth feeling, not just enduring.
Sielvartas (Lithuanian) — close to "soul tumbling." A grief or emotional turmoil that doesn't resolve quickly, often tied directly to loss.
Toska (Russian) — a spiritual ache with no single clean cause. Sometimes it's the loss. Sometimes it's everything the loss disturbed on its way out.
Litost (Czech) — the specific gut-punch of suddenly, clearly seeing your own misery. The moment grief stops being background noise and hits you straight on.

And English isn't completely empty-handed. Melancholy does real work: not sadness exactly, more a quiet, settled heaviness that can sit with you for a long time without demanding anything. Wistful covers a gentler cousin of longing. Even bittersweet, worn thin from overuse, is doing something genuine when you slow down and actually mean it.

None of these words fix anything by themselves. What they do is give you something to reach for instead of "bad" or "fine." The actual skill isn't having fancy vocabulary — it's the act of naming what you're feeling, as specifically as you can manage. That's called emotional granularity, and it's a real, studied skill: the more accurately you can name a feeling, the more your mind has to work with. So if you find yourself reaching for saudade instead of just "sad," the value isn't in the fancy word. It's in the reaching — the act of looking closer and naming what's actually there.

For Neurodivergent Minds

Everything in this handbook applies to you. Some of it applies harder.

If you're autistic, have ADHD, or both, there's a reasonable chance you feel things more intensely than the people around you — not a character flaw, not "too sensitive," an actual difference in how much volume your emotions come in at. Grief, layered on top of that, doesn't arrive at a manageable level and stay there. It arrives loud, and it can stay loud longer than you're told it's "supposed to."

There's a second layer worth naming honestly: many ND people also experience alexithymia — real difficulty identifying and putting words to what they're feeling, even while feeling it powerfully. That's not the same as feeling less. It's feeling a lot, with less built-in language to sort through what's actually happening inside you. Which means the "name the blend" work from earlier in this handbook might be the part you need most and also the part that's hardest to do without help.

If that's you: the multi-emotion stuff isn't you being broken or confused. You may simply be experiencing more, with fewer ready-made words for it, in a culture that already doesn't have great words for any of this to begin with. That's a steeper hill, not a different mountain.

A few things that may help more here than elsewhere in this handbook:

  1. Slow down the naming step. Where someone else might land on a word in a few seconds, give yourself real time to feel toward what's actually there.
  2. Use the emotion wheels in the Tools section — as a menu to point at, rather than something you're expected to generate from scratch every time.
  3. Something being hard doesn't mean it has to be fixed right now. It can be genuinely difficult and still be okay to just sit with, fully, without doing anything to stop or change it. More than okay — sometimes that's exactly what's needed.

On Distraction (It's Not Cheating)

Distraction is restoration.

That last point matters enough to carry forward: sitting with a feeling, fully, without trying to fix or escape it, can be necessary. And precisely because it can be that demanding, what comes after matters just as much. Distraction, afterward, isn't avoidance — it's almost essential.

Somewhere along the way, distraction got a bad name. Numbing out. Avoiding your feelings. Not dealing with it. If you've watched a show instead of crying, gone to work instead of staying in bed, made a joke instead of sitting with the ache — you may have quietly filed that under "doing grief wrong."

It isn't. Distraction is restoration — the other half of the back-and-forth this handbook already described. You're not meant to face the loss head-on every waking minute. Nobody could survive that, and grief was never built to demand it. Turning toward the ordinary business of living — the show, the job, the joke — isn't running from grief. It's the part of you that knows you need a break, taking one.

There's one honest distinction worth holding onto: distraction that gives you room to function is doing its job. Distraction that never lets the loss surface at all, indefinitely, can quietly turn from a tool into a wall. You'll likely feel the difference more than you can define it — a show that gives you two hours off versus a life rebuilt entirely around never being still long enough to feel anything.

So: watch the show. Go to work. Laugh at the joke, fully, without the guilty aftertaste. You're not avoiding your grief. You're giving yourself somewhere to put it down for a while.

Exercise

Distraction Adjacent

The before/after check-in structure draws on restoration-orientation from the Dual Process Model of Grief (Stroebe & Schut, 1999).

This isn't about escaping your grief. It's about giving yourself deliberate, guilt-free time away from it — and noticing what that actually does. The difference between healthy distraction and avoidance isn't what you're doing. It's whether you're choosing it consciously, or whether it's choosing you.

1. Before you start — check in.

Just one question: how am I right now, in one word or phrase?

Before

2. Choose something restorative — deliberately.

Not whatever's in front of you. Something you're actually choosing. Give yourself a defined window. You're not abandoning your grief — you're setting it down for a defined amount of time.

What I'm choosing, and for how long

3. Just do the thing.

Not while half-monitoring yourself for signs of guilt. Just — be in it, for the time you gave yourself.

4. After — check in again.

Same question: how am I right now, in one word or phrase?

After

5. Note one thing, if anything came.

Something I noticed

Saved

If you find yourself reaching for distraction compulsively — not as a choice but as a reflex — that's worth noticing too. The difference between a tool and a wall is usually something you can feel, even when it's hard to name.

Exercise

Permission Slip

This exercise draws on a practice developed by researcher and author Brené Brown. Her books — particularly The Gifts of Imperfection and Daring Greatly — are worth reading alongside this handbook.

Nobody is going to hand you this. So you're going to write it yourself.

This isn't a trick, and it isn't therapy homework. It's just a piece of paper — or a note on your phone, or the back of a receipt — that says, in your own words, what you're allowed to feel today. Not what you should feel. Not what would be easier for the people around you. What's actually true right now, and what you're giving yourself permission to carry without apology.

1. Write the date.

Just the date. Anchoring it to today matters — this isn't a permanent declaration, it's a permission for now.

2. Finish this sentence as many times as you need to.

Today, I give myself permission to…

No minimum, no maximum. Some days it's one thing. Some days it's a list. Let it be whatever length is honest. A few places to start if you're stuck:

  • …feel more than one thing at once, without having to choose.
  • …not be okay, without explaining it to anyone.
  • …take a break from this, without calling it avoidance.
  • …miss someone without needing a reason beyond the missing.

My permission slip

Date:

Saved

3. Read it back once.

Just once, out loud if you can. Then put it somewhere — keep it, photograph it, fold it up, whatever. You don't have to look at it again. Writing it was the point.

There's no wrong version of this. If what came out surprised you, that's information worth sitting with.

Exercise

Letters

Unsent letter writing is a widely used practice in grief counselling and narrative therapy.

Some things don't get said. Not because you didn't want to say them, but because the moment passed, or the words weren't there, or the person isn't anymore.

This exercise gives you somewhere to put them.

A letter you never send is not a lesser letter. It doesn't need a recipient to do its work. The writing is the point — the act of saying the thing, in full, to the person or place or version of yourself that needs to hear it.

Who you might write to:

  • Someone you've lost — to say what was left unsaid, or to say it again
  • Someone you're grieving while they're still here — distance, illness, estrangement, change
  • A version of yourself — the self before the loss, the self you thought you'd be by now
  • The loss itself — as a thing, directly, if that's what wants to come out
  • Anyone or anything else that's carrying weight you haven't put into words yet

There are no rules about format, length, or tone. Some letters are one line. Some run for pages. Some are gentle. Some are furious. Some are both.

Start with "Dear —". Name whoever or whatever you're writing to. Then let the rest come. If you don't know where to start, try one of these:

  • There are things I never got to tell you…
  • I've been carrying this since…
  • What I wish you knew is…
  • I'm angry because…
  • I miss…
  • Thank you for…

Write without editing — at least for the first pass. Let it be messy. The first draft of a letter you'll never send doesn't need to be careful.

My letter

Saved

Decide what to do with it.

Keep it. Tear it up. Burn it if that's what it needs. Read it aloud. Write a response from them, if that helps. There's no correct ending for a letter like this — only yours.

You can write more than one. You can write to the same person more than once. Grief has a long correspondence.

Tools

The emotion wheels.

Two interactive emotion wheels — built to help name what you're feeling, especially when English doesn't have the right word. Use the vocabulary list from "Words We Borrowed" as a companion. Both wheels save privately on your device only and include printable worksheets.

Wheel of Emotion

Eight core emotions with nuance shades, named blends, and a borrowed-vocabulary outer ring. A good starting point, or a menu to point at rather than something to generate from scratch.

Open wheel →

Extended Wheel

Expanded nuance shades, 18 borrowed words from multiple languages, and a wider blend dictionary. For when you want to go deeper.

Open extended →

All entries in both wheels save on your device only. Nothing is sent anywhere. No account required.

Further Reading

The works that informed this handbook.

Brené BrownThe Gifts of Imperfection; Daring Greatly. On vulnerability, worthiness, and the courage to feel things fully. Origin of the permission slip exercise.
Elisabeth Kübler-RossOn Death and Dying (1969); On Grief and Grieving (2005, with David Kessler). The origin of the five stages, and their later application to bereavement.
Margaret Stroebe & Henk Schut — The Dual Process Model of Coping with Bereavement (1999). The research foundation for the back-and-forth model described in this handbook.
Lisa Feldman BarrettHow Emotions Are Made (2017). On emotional granularity — how naming feelings more precisely changes how we experience and manage them.
Robert Plutchik — The Wheel of Emotions. The foundational framework underlying both emotion wheels in the Tools section.
Steven HayesA Liberated Mind (2019). On Acceptance and Commitment Therapy (ACT), including the cognitive defusion techniques that inform the What-If Spiral exercise.

If You Need More Support

You don't have to do this alone.

This toolkit is not a substitute for professional support. If you're struggling, please reach out. All numbers below are free to call from within Australia.

In immediate danger — call 000.

Grief-Specific

Griefline— 1300 845 745 — free and confidential, 7 days a week, 8am–8pm

Crisis Support

Lifeline— 13 11 14 — 24/7, phone, text, and online chat
Beyond Blue— 1300 22 4636 — 24/7, phone and online chat
Suicide Call Back Service— 1300 659 467 — 24/7

Specific Populations

Kids Helpline— 1800 55 1800 — free, 24/7, ages 5–25
MensLine— 1300 78 99 78 — free, 24/7
13YARN— 13 92 76 — free, 24/7, Aboriginal and Torres Strait Islander people
QLife— 1800 184 527 — LGBTQ+ support
1800RESPECT— 1800 737 732 — 24/7, domestic and family violence

Interpreting and Relay

Translating and Interpreting Service— 131 450 — 24/7
National Relay Service— 0423 677 767

Numbers verified June 2026. If you are reading this at a later date, please confirm current numbers via healthdirect.gov.au/mental-health-helplines

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